1	Mail Service’s Website What can it do for you?
2	MSC Home Page Important Notices Location of Mail Service’s Quick Links MS Request Form Daily Mail Charge Slip UPS Charge Slip Supply Order Form Customer Satisfaction Survey Direct link to Director of Mail Service’s
3	Address Info Menu Address for Speed & Accuracy Hints & tips for addressing your mail to get it delivered faster How To Change Your Address Instructions for changing your campus mailing address University Address Format Proper format of your University address Department/Mail Code List List of departments and corresponding mail codes (page 4) Off Campus Students How to address mail to off campus students Residence Hall Students How to address mail to students living in residence halls
4	Address Info Menu – Mail Code List List of all mail codes / departments Click on header to sort by: Mail Code Department Building Highlight, Copy & Paste to your documents
5	Bulk Mail Menu Bulk Mailing Procedures Procedures for completing a bulk mailing Mail List Instructions How to create a mail list for Mail Services Mail Piece Design How to design a proper mail piece Mailstream Instructions Procedures for completing a mailstream (mainframe) mailing Move Update Requirement Explains the importance & how to meet the move update requirement Permits All permits & requirements for each
6	Bulk Mail Menu – Request a MS Job # Receive a MS # for bulk jobs Contact Information retained for next time Receive your MS # immediately after submitting Important Reminders Always include an e-mail address to receive cost information Leave dashes/object code out of account # Include the MS # with any correspondence with Mail Services about your bulk mail job Questions List
7	Bulk Mail Menu – Search Completed Job’s Search by: Date Range (required) And any/all of the following: Account # (Partial # ok) Mail Code Job # Click on Job # link for more information about the job
8	Campus Mail Menu How to Prepare Your Mail Proper way to prepare your daily mail for Mail Services Delivery Schedule Delivery / Pickup Schedule Campus Handout Job # (DB #) Campus DB Request Form (page 9) Campus Counts Active Campus DB #’s Listing of all uncompleted campus DB’s Deans, Directors & Dept Heads Procedure for doing a mailing to department heads
9	Campus Mail Menu – Campus Handout Job # (DB #) Displays campus counts for each group Receive a DB # for a campus handout Contact info retained for next time Counts updated weekly Important Reminders Always include an e-mail address to receive cost information Leave dashes/object code out of account # Include the DB # with any correspondence with Mail Services about your bulk mail job
10	Daily Mail Menu 10 Cost Cutting Suggestions 10 ways to save money on your mail Delivery Schedule Delivery / Pickup Schedule How to Prepare Your Mail Proper way to prepare your daily mail for Mail Services Packaging & Sealing Info Information about packaging & sealing services offered by Mail Services Daily Mail Charge Slip Creator Create charge slips for your daily mail (page 11) UPS Charge Slip Creator Create UPS charge slips for your packages (page 12)
11	Daily Mail Menu – Daily Mail Charge Slip Creator Create daily mail charge slips to use with your outgoing mail Information retained for next time Generates 14 slips/page Replaces laminated charge cards Print, cut out and attach one / group
12	Daily Mail Menu – UPS Charge Slip Creator Create UPS charge slips Contact Info retained for next time Receive tracking # and delivery information directly from UPS (if e-mail address is correct & included) Ability to reprint labels for repeat shipments Eliminates retyping by MSC Staff Reduces errors Saves time Print and attach to package
13	Daily Mail Menu – Reprint UPS Charge Slip Reprint previous charge slips generated by a specific contact name Last contact name used retained Search by Company If know company name Partial name will work Click on select to display previous UPS charge slip Change service level and insurance (if necessary) Print and attach to package
14	Estimators Menu Domestic Mail Estimator Estimate the cost for domestic mail or a package Includes all eligible classes USPS Classes UPS Services FedEx Services DHL Services International Mail Estimator Estimate the cost for international mail or package Includes all eligible classes USPS Classes UPS Services FedEx Services DHL Services UPS Delivery Time Map of delivery time for UPS Ground packages
15	FAQ’S Menu Answers to commonly asked questions
16	FedEx Menu Home Page Link to FedEx home page General Info Info about the use of FedEx Airbill Instructions Proper way to complete a FedEx airbill Example of a FedEx airbill
17	Interactive Menu Totals by Month Account totals broken down by month (page 18) Transactions by Date Account transactions by date range (page 19) Search Completed Job’s How to search for a completed bulk job (page 7) Show All Listing of all uncompleted bulk jobs Search by Job # Search uncompleted bulk jobs by MS Job # Campus Counts Current campus counts Uncompleted DB #’s Listing of all active job’s
18	Interactive Menu – Online Stamp Order Order your stamps online Include all necessary items Stamps will be delivered to department office unless special instructions are included
19	UPS Menu UPS Home Page Home page for UPS Campus Ship Info Process UPS Packages at your desktop Create your own address database Contact Shannon @ 8-8383 for more information Campus Ship Link Link to campus ship login UPS Charge Slip Creator Create UPS charge slips for your packages (page 12) Drop Off Locations Find drop off locations near you Next Day Airbill Instructions Proper way to complete an UPS Airbill with example
20	UPS Menu – Package Search Search for your UPS Package by: Date (required) Mail Code or Acct Delivery Address Search by partial info Delivery information on same page Click on tracking number to see info on UPS Home Page
21	U.S. Postal Service Menu USPS Home Page Home page for USPS Airmail Instructions How to prepare airmail Certified Mail Instructions Proper way to prepare certified mail Registered Mail Instructions Proper way to prepare registered mail Postal Express Airbill Instructions Proper way to complete an USPS Airbill with example Endorsements Explained Different endorsements that are used Purpose of each endorsement